Bonitamedia’s Weblog

Creating a lasting impression for small business

The Dangers of Poor Planning…

A very short discussion broke out on Twitter tonight (ok – maybe 3 or 4 total comments – more of an extended thought than a discussion really). I commented on how poorly-planned Social Media campaigns can be just as fruitless as their traditional-media counterparts. However, it was quickly brought to my attention by @pattyg23 that a poorly planned SM campaign will probably be worse. After thinking about it for a few moments, I tend to agree – and here’s why…

Everything done via SM is digital – and therefore unlikely to be destroyed. Think about it for a moment. Open up a separate window and go to Google. Type in your Twitter ID, or your Facebook or Myspace name (or alias) and see what you find. Your tweets are public (in fact I had one of mine used recently in a newscast in AZ – thanks @Careypena3tv) Nothing done on the internet is private anymore. NOTHING. Not just the pics you wish were never posted when you were drinking too much at a nightclub (or taking a bong hit in SC), but every word you type – no matter what your mood, reasoning or context, is saved somewhere in this surreal place known as CyberSpace. Any mistake you make may come back to haunt you in the future. It’s very difficult to put a spin on any written mistakes, but easy to spin other mistakes. An example would be Alex Rodriguez’s recent apology for steroids. It was easy for him to say “I haven’t taken anything since 2003” when he hasn’t been tested since then (no “paper trail”). However, it would be much harder to overcome this little PR nightmare had he told someone online he was juicing in 2007.

So – what does this all mean? First – don’t just jump into a SM campaign haphazardly. If you don’t choose to hire a professional to guide you through the maze, take the time to learn how SM works. Learn what makes members of each community tick, learn what the expect, learn how to earn their respect. In this digital age, news really does travel at the speed of light – and you never get a second chance to make a first impression, so make yours count…

Editors Note: As luck would have it, Marc Meyer posted on his blog (and subsequently on Twitter) some examples of mistakes he has made throughout his career.  He and Mack Collier both make the point that no one knows everything, and my post isn’t meant to deter anyone from participation, rather to think before you write(speak).   Thank you both for your insights! (BTW Mack – if you’re reading this, I still need to figure out the Tweet This code for WordPress!)

Just a quick follow-up…
We have all heard stories of someone getting in trouble for their antics in public haunting them online…
Here is a great example provided by Tamar Weinberg in her Social Media Etiquette post.  Tamar – great info… Thanks!

February 10, 2009 Posted by | Business tips, Marketing in SWFL | , , , , , , , , , , , | 1 Comment